Deliverers of Conflict Management Training

The SIA has specified Conflict Management training and assessment as a requirement for licensing for all security operatives who interface with the general public. Trainers who deliver Conflict Management training for the qualifications for Licensing will be required to hold a SIA endorsed and QCA accredited qualification in the delivery of scenario based Conflict Management.



There are two units for this qualification:
Unit 1: Knowledge, Understanding and Application of the Principles of Conflict
CLICK HERE for Unit 1
Management
Unit 2: Designing and Delivering Conflict Management Scenario’s

Course 188602 covers Unit 2 of this course, as detailed below.
Course 188601 covers Unit 1 of this course. CLICK HERE for Unit 1

Unit 2

The aim of the unit is to provide basic competence to deliver scenario based Conflict Management training.
There are two outcomes to this unit. The learner can:

• 1: Design relevant and effective scenarios for training in Conflict Management
• 2: Deliver and debrief interactive and scenario based sessions in the context of conflict management training

To achieve the City & Guilds Level 3 Certificate for the deliverers of Conflict Management Training candidates will need to complete both units one and unit two.