Support Services in Health Care
(HEALTH RECORDS AND PATIENT ADMINISTRATION)

This NVQ covers all the practical ancillary tasks as well as generic skills and knowledge required such as health and safety, customer service and team working. It provides nationally recognised certification of competence to anyone carrying out these roles.

Course Aims

• Improve Support Services in Health Care standards
• Provide cost savings to employers as a result of increased efficiency from effective training and assessment
• Motivate and give recognition to those directly engaged in Support Services in Health Care.

Mandatory Units

• U1028692 Foster people's equality, diversity and rights
• U1028704 Contribute to the effectiveness of work teams
• U1028695 Promote, monitor and maintain health, safety and security in the workplace
• U1053838 Give customers a positive impression of yourself and your organisation

Course Completion

To complete this course, all FOUR mandatory units must be completed along with FOUR optional units from a choice of over 10