Would you like further information on this course?
Please click to below to complete our booking and enquiry form
Passenger Carrying Vehicle Driving
(Bus & Coach)
Who is this NVQ for ? … Candidates are expected to be working as a bus or coach driver. On commencing this qualification candidates must hold, or be eligible to hold a PCV licence, as driving a bus or coach is an essential requirement of this NVQ.
Mandatory Units
The candidate is required to complete all ten mandatory units.- Unit 01: Maintain effective working relationships with colleagues
- Unit 02: Contribute to the health and safety in your work environment
- Unit 03: Provide professional customer care in the bus and coach
- Unit 04: Prepare for passenger carrying journeys
- Unit 05: Help passengers who have special needs
- Unit 06: Sharing information on the operation of the bus or coach services
- Unit 07: Deal effectively with difficult passengers
- Unit 08: Drive passenger carrying vehicles safely and efficiently
- Unit 09: Operate the passenger systems and services
- Unit 10: Deal with emergencies and incidents during a bus or coach journey
Additional Units
- Unit 11: Negotiate and agree tour itineraries with clients*
- Unit 12: Process fares and receive and match fare payments to tickets
- Unit 13: Manage financial transactions on coach journeys*
- Unit 14: Provide a transport service for passengers who have special needs
- Unit 15: Transport accompanied luggage*
- Unit 16: Transport unaccompanied parcels
- Unit 17: Operate a schools service by bus or coach
- Unit 18: Drive passenger carrying vehicles on international journeys*
Unit Combinations
To gain the full NVQ all ten mandatory units must be achieved. The additional units area available to enable CPD and extended training opportunities. 