Security Operations

Course suitable for:

Security contractors, director's of security companies and partners of security firms;  Employees of security contractors, security companies and security firms;  Agency operatives performing designated duties; whether they are directors or partners of the agency, employees of the agency or individuals who work for the agency on a contract basis;  Employees who manage or supervise security operatives supplied under contract; please note non-security firms would be exempt;  Agency-supplied managers or supervisors of security operatives supplied under contract;  Directors of security companies and partners of security firms who do not themselves carry out designated activities.

Course Content

SIA Qualification for Security Guards
Core competency training is delivered in two parts as follows:

Part One ~ Knowledge based training and assessment (22 ½ hours)

This Covers:

• Role and responsibilities of security officers
• Customer care and social skills
• Fire safety
• Health and safety
• Dealing with incidents and emergencies
• The Law (civil and criminal)
• Procedures for the control of keys and equipment
• Assignment instructions
• Reporting

Part Two ~ Practical scenario based training and assessment (7½ hours)

• Communication skills
• Conflict management

These subjects may be delivered over 4 days with an average course day of 7½ hours or, trainers may adopt a more flexible approach to delivery using weekends and/or a combination of evening sessions. Trainers may not reduce the prescribed learning/assessment hours of either part of the training.